Tesla Model S Owners & Service Manuals

Tesla Model S: Charge rate reduced - Handle temperature high

Tesla Model S (2012-2024) Owner's Manual / Consumer Information / Troubleshooting Alerts / Charge rate reduced - Handle temperature high

Check charge handle or charge port for debris

Charge current has been temporarily reduced because the Mobile Connector has detected increased temperature in the charge handle that connects to your vehicle's charge port.

Make sure the Mobile Connector is fully inserted into your vehicle's charge port inlet.

You should also inspect the charge port inlet and the Mobile Connector handle for any obstructions (use a flashlight as necessary). Debris or foreign objects present in the charge port inlet or the Mobile Connector handle can cause increased temperatures during charging.

It is recommended that any debris / foreign objects be removed. Afterward, try re-inserting the Mobile Connector handle into the charge port. Once the Mobile Connector handle temperature has decreased and any obstruction has been removed, the alert should clear and charge current should no longer be reduced.

Also make sure the charge handle of the Mobile Connector is not covered by anything, and that there is no heat source nearby.

If the alert persists in normal ambient temperatures (under 100ºF or 38ºC), and continues to occur during multiple charging attempts, this may indicate a condition affecting the Mobile Connector or your vehicle. It is recommended that you schedule service at your convenience.

You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.

For more information on troubleshooting Mobile Connector status lights and charging issues, refer to the product's owner's manual.


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