Tesla Model S: Consumer Information
Tesla Model S (2012-2025) Owner's Manual / Consumer Information
- About this Owner Information
- Disclaimers
- Reporting Safety Defects
- Radio Regulatory Compliance
- Troubleshooting Alerts
- Autosteer temporarily unavailable
- Cruise control unavailable
- Camera blocked or blinded
- Maximum battery charge level reduced
- High voltage battery performance limited
- Unable to charge - Insufficient grounding
- Unable to charge - Input voltage too high
- Unable to charge - Charge handle too hot
- Unable to charge - Wall Connector issue
- Unable to charge - More than 1 primary unit
- Unable to charge - Incorrect switch setting
- Charging equipment not recognized
- Charging equipment communication error
- Charging equipment communication lost
- Charge port may not open when pressed
- Charge port latch not engaged
- Charging stopped - Charge cable disconnected
- Charging equipment not ready
- Cable blocked - Charge port latch may be frozen
- Charge rate reduced - Charge port may be frozen
- Charging adapter has electric arc flash hazard
- Autopark canceled
- Limited deceleration when accelerator is released
- Vehicle Hold feature unavailable
- Cannot charge - Poor grid power quality possible
- Charging stopped - Power lost while charging
- Power grid or vehicle issue limiting AC charging
- Poor electric grid power quality detected
- External charging equipment not providing power
- Charge rate reduced - Unexpected voltage drop
- Charging stopped due to large voltage drop
- External charging equipment error detected
- Charging slowed - Some AC phases not powered
- Service is required
- Unable to charge with Mobile Connector
- Unable to charge - Mobile Connector GFCI tripped
- Unable to charge with Mobile Connector
- Cannot charge - Charge handle temperature high
- Wall plug adapter error - Charge rate reduced
- Mobile Connector control box temperature high
- Charge rate reduced - Handle temperature high
- Mobile Connector to adapter connection hot
- Electrical system power reduced
- Electrical system is unable to support all features
- Electrical system backup power is unavailable
- Low voltage battery service is required
- Air pressure below recommendation for tires
- Air pressure in tires very low
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About this Owner Information
Document Applicability
For the latest and greatest information that is
customized to your vehicle, view the Owner's Manual on
your vehicle's touchscreen by touching Controls >
Service > Owner
Event Data Recorder (EDR)
Model S is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obsta
SEE MORE:
Forward Junction Box - 2nd Generation - 20 Amp Fuse (RWD) (Remove and
Replace)
Warning: Only technicians who have been trained in High
Voltage Awareness are permitted to perform this procedure. Proper
personal protective equipment (PPE) and insulating HV gloves with a
minimum rating of class 00 (500V) must be worn any time a high
voltage cable is handled. Refer
Reporting Safety Defects
Contacting Tesla
For detailed information about your Model S, go to
http://www.tesla.com and log on to your Tesla account
or sign up to get an account.
If you have any questions or concerns about your
Model S, in the United States, Canada or Puerto Rico,
call 1-877-79TESLA (1-877‑798-3752) an
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