Tesla Model S: External charging equipment not providing power
Check power source or try different equipment
Charging cannot begin due to a condition that prevents your vehicle from charging with AC power. DC fast charging / Supercharging should still function as expected.
Your vehicle has requested AC power from the external charging equipment, but the onboard charger does not detect any supply voltage coming from the equipment.
This can sometimes be caused by a hardware issue specific to the external charging equipment, which prevents the charging equipment from switching power to the vehicle on or off when requested. It could also occur due to another condition affecting the external charging equipment, the power source it is connected to, or your vehicle itself.
As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you try charging with multiple, different types of charging equipment.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.
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Using Exterior Door Handles
A light press on a door handle extends it provided
Model S is unlocked and detects a phone key or key fob
nearby. You can set door handles to extend
automatically when you approach the driver's side
carrying a phone key or key fob. Touch Controls > Locks
> Auto-Present Handles.
Insert yo
Overview of Steering Yoke Buttons
Your Model S features stalkless driving in which all
controls you need when driving are accessible on the
steering yoke.
Right turn signal
High beam headlights*
Left turn signal
Left scroll button
Horn
Identifier that is always illuminated to indicate that
the right scroll wheel can be
