Tesla Model S Owners & Service Manuals

Tesla Model S: Unable to charge - Charge handle too hot

Check charge handle or charge port for debris

What this alert means:

Over temperature protection (latch off).

What to do:

Make sure the connector is fully inserted into the charge inlet in the vehicle's charging port, is not covered by anything, and there is no heat source nearby. If the issue persists in normal ambient temperatures (under 100ºF or 38ºC), service is required.

For more information, see the installation guide for your Wall Connector.

Unable to charge - Wall Connector issue

Wall Connector needs service

What this alert means:

Wall Connector hardware issue. Possible issues include:

  1. Contactor not working
  2. Self-test of internal ground fault monitoring circuit failed
  3. Thermal sensor disconnected
  4. Other hardware component issues

What to do:

An internal issue was detected by the Wall Connector.

1. Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

2. If the issue persists, turn OFF the circuit breaker for the Wall Connector, wait 10 seconds, and turn the circuit breaker ON again. Then try reconnecting the Wall Connector to the vehicle.

3. If the issue persists, have an electrician make sure all wires are properly connected and torqued according to the instructions in the Wall Connector Installation Manual.

4. Once your electrician has completed all work and restored power to the Wall Connector, try charging again by reconnecting the Wall Connector to the vehicle.

5. If the issue persists, the Wall Connector requires service.

For more information, see the installation guide for your Wall Connector.

Unable to charge - Vehicle connection issue

Insert charge handle fully into charge port

What this alert means:

A communication error occurred between the Wall Connector and the vehicle.

What to do:

Try charging again by disconnecting the Wall Connector from the vehicle and reconnecting.

1. If the issue persists, turn OFF the circuit breaker servicing the Wall Connector, wait 10 seconds, turn the circuit breaker ON again, then try reconnecting the Wall Connector to the vehicle.

2. If the issue persists and other charging equipment is available, plug the vehicle into another Wall Connector or a Mobile Connector to determine if the vehicle is able to communicate with other charging equipment.

3. If the issue persists, service is required.

For more information, see the installation guide for your Wall Connector.

    READ NEXT:

     Unable to charge - Wall Connector issue

    Wall Connector needs service What this alert means: Wall Connector hardware issue. Possible issues include: Contactor not working Self-test of internal ground fault monitoring circuit failed Therm

     Unable to charge - More than 1 primary unit

    Ensure only 1 Wall Connector is set as primary What this alert means: Load sharing (circuit breaker sharing) network: Need one (and only one) Wall Connector set as primary. What to do: Only one Wall

     Unable to charge - Incorrect switch setting

    Wall Connector rotary switch must be adjusted What this alert means: Incorrect rotary switch setting. What to do: Have your electrician adjust the Wall Connector's internal rotary switch to a valid o

    SEE MORE:

     Fascia Assembly - Rear (Remove and Replace)

    Removal Remove the rear fascia for access (refer to procedure). Remove the bolts (x4) and plastic rivets (x2) that secure the diffuser tray to the rear fascia (torque 3 Nm). Release the clips (x15) that secure the rear fascia to the diffuser and applique.

     Summon

    NOTE: Depending on market region, vehicle configuration, options purchased, and software version, your vehicle may not be equipped with Summon, or the feature may not operate exactly as described. Summon allows you to automatically park and retrieve Model S while you are standing outside the veh

    © 2019-2024 Copyright www.tesms.org