Tesla Model S: Charging slowed - Some AC phases not powered
Check power source and charging equipment
Charging speed has been reduced due to a condition that affects your vehicle's ability to charge with AC power. DC fast charging / Supercharging should still function as expected.
Your vehicle's onboard charger has detected that one or more power converters is not receiving the necessary AC input voltage. For example: during three-phase charging, one phase might be missing from the AC input power provided by the external source. This could occur due to a condition affecting the external charging equipment, the power source it is connected to, or your vehicle itself.
As this alert is usually specific to external charging equipment and power sources, and it does not typically indicate an issue with your vehicle that can be resolved by scheduling service, it is recommended that you try charging with multiple, different types of charging equipment.
You can also try charging your vehicle using a Tesla Supercharger or Destination Charging location, all of which can be located through the map on your vehicle's touchscreen display. See Maps and Navigation for more details. Additional third-party charging stations may also be available in your area to help you to pinpoint the issue.
For more information on troubleshooting Mobile Connector or Wall Connector status lights, refer to the product's Owner's Manual at Charging & Adapter Product Guides. If using other external charging equipment, refer to the manufacturer's provided documentation for troubleshooting tips.
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Service is required
Schedule service now
This alert is set remotely by Tesla when a condition requiring service is
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Unplug charge handle from charge port and retry
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FCC and IC Certification
* The in-cabin radar is restricted to factory installation.
The devices listed above comply with Part 15 of the FCC rules and Industry
Canada's license-exempt RSS
Standard(s) and EU Directive 2014/53/EU.
Operation is subject to the following two conditions: (1) this device may not
cause harmfu
Guidelines for Seating Children
Your Model S seat belts are designed for adults and larger children. You must
restrain infants and small children in
the rear seats only, and you must use a suitable child safety seat appropriate
for the child's age, weight, and size.
WARNING: Never seat a child in the front row passenger seat,
