Tesla Model S Owners & Service Manuals

Tesla Model S: High voltage battery performance limited

OK to drive - Schedule service soon

Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery's performance. Service is required to restore full performance.

Your vehicle is OK to drive.

You may notice that your vehicle's maximum range is reduced.

You may also notice that your vehicle takes longer to charge than before (maximum charge rate may vary, as always, based on location, power source, and charging equipment).

While this alert remains present, it is recommended that you keep your vehicle charged to 30% capacity or higher. This can help avoid any discrepancy between the estimated range displayed on your vehicle's touchscreen and the actual high voltage battery charge level.

It is recommended that you schedule service at your earliest convenience. Without service, your vehicle may continue to show further reductions in maximum range and charging performance, and may also begin to show reduced power and acceleration when driving.

For more information on the high voltage battery, see High Voltage Battery Information.

High voltage battery requires service

Acceleration and charging performance reduced

Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery's performance. Service is required to restore full performance.

Your vehicle is OK to drive.

You may notice that your vehicle's top speed is reduced and it responds slower than previously to acceleration requests. Your vehicle's maximum range may also be reduced.

You may also notice that your vehicle takes longer to charge than before (maximum charge rate may vary, as always, based on location, power source, and charging equipment).

While this alert remains present, it is recommended that you keep your vehicle charged to 30% capacity or higher. This can help avoid any discrepancy between the estimated range displayed on your vehicle's touchscreen and the actual high voltage battery charge level.

It is recommended that you schedule service at your earliest opportunity. Without service, your vehicle may continue to show reduced power, acceleration, range, and charging performance.

For more information on the high voltage battery, see High Voltage Battery Information.

Battery charge level low

Charge now

Your vehicle has detected that the high voltage battery does not have enough energy remaining to support driving. It is recommended that you charge your vehicle immediately.

Your vehicle will be unable to drive or continue driving until charged.

If this alert is present while you are driving, your vehicle needs to shut down. A separate vehicle alert should be present to indicate this condition. It is also possible your vehicle may shut down unexpectedly.

If this alert is present when your vehicle is parked, you may be unable to drive.

This alert is usually present because your vehicle's high voltage battery charge level has been reduced through normal operation.

Charging your vehicle should restore your vehicle's ability to drive.

If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, it is recommended that you schedule service at your earliest convenience.

For more information on the high voltage battery, see High Voltage Battery Information.

For more information on charging, see Charging Instructions.

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