Tesla Model S: High voltage battery performance limited
OK to drive - Schedule service soon
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery's performance. Service is required to restore full performance.
Your vehicle is OK to drive.
You may notice that your vehicle's maximum range is reduced.
You may also notice that your vehicle takes longer to charge than before (maximum charge rate may vary, as always, based on location, power source, and charging equipment).
While this alert remains present, it is recommended that you keep your vehicle charged to 30% capacity or higher. This can help avoid any discrepancy between the estimated range displayed on your vehicle's touchscreen and the actual high voltage battery charge level.
It is recommended that you schedule service at your earliest convenience. Without service, your vehicle may continue to show further reductions in maximum range and charging performance, and may also begin to show reduced power and acceleration when driving.
For more information on the high voltage battery, see High Voltage Battery Information.
High voltage battery requires service
Acceleration and charging performance reduced
Your vehicle has detected a condition internal to the high voltage battery that is limiting the battery's performance. Service is required to restore full performance.
Your vehicle is OK to drive.
You may notice that your vehicle's top speed is reduced and it responds slower than previously to acceleration requests. Your vehicle's maximum range may also be reduced.
You may also notice that your vehicle takes longer to charge than before (maximum charge rate may vary, as always, based on location, power source, and charging equipment).
While this alert remains present, it is recommended that you keep your vehicle charged to 30% capacity or higher. This can help avoid any discrepancy between the estimated range displayed on your vehicle's touchscreen and the actual high voltage battery charge level.
It is recommended that you schedule service at your earliest opportunity. Without service, your vehicle may continue to show reduced power, acceleration, range, and charging performance.
For more information on the high voltage battery, see High Voltage Battery Information.
Battery charge level low
Charge now
Your vehicle has detected that the high voltage battery does not have enough energy remaining to support driving. It is recommended that you charge your vehicle immediately.
Your vehicle will be unable to drive or continue driving until charged.
If this alert is present while you are driving, your vehicle needs to shut down. A separate vehicle alert should be present to indicate this condition. It is also possible your vehicle may shut down unexpectedly.
If this alert is present when your vehicle is parked, you may be unable to drive.
This alert is usually present because your vehicle's high voltage battery charge level has been reduced through normal operation.
Charging your vehicle should restore your vehicle's ability to drive.
If this alert occurs during subsequent drives, despite a displayed battery charge level of 5% or higher, it is recommended that you schedule service at your earliest convenience.
For more information on the high voltage battery, see High Voltage Battery Information.
For more information on charging, see Charging Instructions.
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No ground connection detected in the Wall Connector.
What to do:
Have the Wall Connector inspected by an electrician to make s
Unable to charge - Input voltage too high
Voltage must be within Wall Connector rating
What this alert means:
Over or under voltage protection.
What to do:
Consult your electrician to ensure appropriate voltage on the circuit breaker
that se
Unable to charge - Charge handle too hot
Check charge handle or charge port for debris
What this alert means:
Over temperature protection (latch off).
What to do:
Make sure the connector is fully inserted into the charge inlet in the
vehicl
SEE MORE:
Panel - Door Trim - LH - Front (Remove)
Removal
Position the vehicle so that there is full access to the
driver's door.
Lower the window.
Open the door for access.
Remove the screws (x3) that secure the trim pad to the door.
Note: Two of the screws are concealed by the door
handle insert (torque 3 Nm) and
Using Dashcam
Dashcam records footage of your vehicle's surroundings
when the touchscreen is powered on (see Starting and
Powering Off). Dashcam does not record
video when your vehicle is powered off. Use Dashcam to
record driving incidents, such as a collision.
Dashcam requires a properly formatted USB flas
