Tesla Model S Owners & Service Manuals

Tesla Model S: Low voltage battery service is required

Schedule service - Vehicle may not restart

The low voltage battery cannot provide the electrical support necessary to drive or continue driving.

If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. Pull over safely at your earliest opportunity.

It is possible your vehicle will shut down unexpectedly. It is also possible that your vehicle will not restart after the current drive.

You may notice that some nonessential features are not available. This is expected behavior due to your vehicle preserving energy for essential functions.

It is recommended that you eliminate or reduce your use of any nonessential features. This can help your vehicle maintain adequate electrical power for essential functions other than driving, until it can be serviced.

If this alert remains present, it is recommended that you schedule service immediately. Without service, your vehicle may not drive, may shut down unexpectedly, or may not restart.

Vehicle is preparing to shut down

PULL OVER SAFELY

The electrical system cannot provide adequate support to drive or continue driving. Your vehicle is preparing to shut down to preserve energy for essential functions other than driving.

Your vehicle cannot be driven or continue driving while this condition continues.

If this alert is present while you are driving, your vehicle needs to come to a stop as soon as possible. It is recommended that you:

  • Pull over safely at your earliest opportunity
  • Use your Mobile App to contact Tesla Roadside Assistance immediately, or seek other roadside assistance if preferred

If you do not pull over safely within a short time, your vehicle may shut down unexpectedly. It is also possible that your vehicle will not restart once parked.

It is possible your vehicle may lose all electrical power. If this occurs, you can still use the manual door releases to exit the vehicle if necessary. For more information, see Opening Doors from the Interior.

This alert may be present due to various vehicle conditions. For more information and further recommended actions, check for other active vehicle alerts.

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