Tesla Model S Owners & Service Manuals

Tesla Model S: Media Control Unit - Touch Screen (Remove and Install)

Tesla Model S (2012-2024) Service Manual / Infotainment / Media Control Unit - Touch Screen (Remove and Install)

Special tool required for this procedure:

Supplier Part Number Description
Tesla 1065660-00-A ESD FOAM CONTAINER FOR MEDIA CONTROL UNIT
Removal

Warning: If the 12V power supply is disconnected, do not attempt to open any doors with door glass in closed position. Failure to follow this instruction could result in door glass shatter.

Note: Before disconnecting the 12V power supply, ensure that the driver's door window is fully open. Failure to follow this instruction could result in vehicle lockout.

  1. Remove the RH lower instrument panel assembly (refer to procedure).
  2. Remove the lower driver's side dash trim (refer to procedure).
  3. Remove the screws (x3) that secure the top of the glove box (torque 2 Nm).

    Media Control Unit - Touch Screen (Remove and Install)

  4. Remove the screw that secures the LH side of the top pad assembly (torque 1 Nm).

    Media Control Unit - Touch Screen (Remove and Install)

  5. Repeat the previous step on the RH side of the top pad assembly.
  6. Remove the lower binnacle cover.

    Media Control Unit - Touch Screen (Remove and Install)

  7. Remove the screws (x2) beneath the lower binnacle cover that secure the IP top pad to the IP carrier (torque 1 Nm).

    Media Control Unit - Touch Screen (Remove and Install)

  8. Lower the steering column and remove the steering column gap hider by releasing the trim clips (x2).

    Media Control Unit - Touch Screen (Remove and Install)

  9. Cover the aluminum strips at the base of the top pad and around the center screen with protective tape.

    Caution: If the aluminum strips are not covered with tape, they may be damaged when the top pad is removed in later steps.

    Media Control Unit - Touch Screen (Remove and Install)

  10. Gently lift up on the rightmost edge of the instrument panel top pad enough to allow room for a trim pry tool to release the rightmost clip. Repeat this process working from right to left, releasing one trim clip at a time until just to the right of the center screen.

    Caution: Take care not to damage component(s).

    Note: Lifting with an inflatable wedge is recommended to reduce the risk of bending the top pad. Place the inflatable wedge above the vent outlet at the right side of the touchscreen.

    Media Control Unit - Touch Screen (Remove and Install)

    Media Control Unit - Touch Screen (Remove and Install)

  11. Remove screws (x4) that secure the instrument cluster bezel (torque 2 Nm).

    Note: Components have been removed in this graphic to aid clarity.

    Media Control Unit - Touch Screen (Remove and Install)

  12. Gently lift up on the right side of the instrument panel top pad (no more than 15 mm) and use a small wedge or other object to prop up the right side of the top pad.

    Caution: Take care not to damage component(s).

    Media Control Unit - Touch Screen (Remove and Install)

  13. Gently lift up on the leftmost edge of the instrument panel top pad to allow room for a prying trim stick to release the leftmost clip. Repeat this process working from left to right, releasing one trim clip at a time until just to the left of the center screen.

    Caution: Take care not to damage component(s).

    Note: Lifting with an inflatable wedge is recommended to reduce the risk of bending the top pad. Place the inflatable wedge above the vent outlet at the left side of the touchscreen.

    Media Control Unit - Touch Screen (Remove and Install)

  14. Gently lift up on the left side of the instrument panel top pad (no more than 15 mm) and use a small wedge or other object to prop up the left side of the top pad. Caution: Take care not to damage component(s).
  15. Use a prying trim stick to release the trim clips directly above the center screen.

    Caution: Do not scratch or damage the printed flexible circuit (PFC) when releasing the trim clips above the center screen.

    Media Control Unit - Touch Screen (Remove and Install) Media Control Unit - Touch Screen (Remove and Install)

  16. Use a prying trim stick to release the remainder of the clips, alternating between the LH and RH sides. Caution: Take care not to damage component(s).
  17. With an assistant, carefully lift up on both sides of the instrument panel top pad until there is a small gap. Caution: Take care not to damage component(s). Note: Do not attempt to completely remove the instrument panel top pad.
  18. Remove the driver's inner trim and vent assembly by removing the screws (x2) (torque 1 Nm) and clips (x3) that secure the vent and trim panel.

    Media Control Unit - Touch Screen (Remove and Install)

  19. Remove the screws (x2) that secure the face vents to the carrier (torque 2 Nm).

    Media Control Unit - Touch Screen (Remove and Install)

  20. Use a suitable trim tool to carefully release the clips (x6) that secure the IP finisher to the carrier.

    Caution: Take care not to damage component(s).

    Caution: Replace any broken clips.

    Note: Components have been removed in this graphic to aid clarity.

    Media Control Unit - Touch Screen (Remove and Install)

  21. Disconnect 12V power.
    • Rear wheel drive (RWD): Refer to procedure.
    • Dual Motor: Refer to procedure.
  22. North American vehicles with LTE: Put on an ESD wrist strap and connect it to chassis ground. Caution: Failure to ground to the chassis of the vehicle can result in damage to the connectivity board.
  23. If equipped, remove the ground strap from the top of the MCU.
  24. Remove the screws (x4) that secure the touch screen to the IP carrier (torque 4.5 Nm).

    Caution: The top 2 screws might have washers (x3; 1 on the driver's side screw, 2 on the passenger's side screw) on the backside of the bezel. Secure the washers so that they do not fall behind the instrument panel.

    Media Control Unit - Touch Screen (Remove and Install)

Caution: To avoid damage to the circuit board, fully depress the connector release tab before pulling on a connector. Check all connectors on the MCU/touch screen to make sure they are still securely attached to board. If the connector bodies can be twisted, the MCU/touch screen must be replaced.
  1. Gently tilt the top of the MCU/touch screen, then disconnect the Wi-Fi and camera/Bluetooth harness connectors.

    Caution: To prevent damage, ensure there is sufficient slack in the USB1 and USB2 wires. Excessive tension on these wires could damage the connector bodies on the MCU/touch screen.

    Note: The following image shows a revision D or earlier MCU/touch screen.

    Media Control Unit - Touch Screen (Remove and Install)

  2. Disconnect the USB1 and USB2 harness connectors.

    Note: The following image shows a revision D or earlier MCU/touch screen.

    Media Control Unit - Touch Screen (Remove and Install)

  3. Disconnect the remaining harness connectors. Caution: To prevent damage, make sure that the cables are aligned correctly with no excessive twists or bends.
  4. Remove the ESD wrist strap.
  5. Remove the MCU/touch screen from the vehicle. Place it on a protective surface.
Installation

Installation procedure is the reverse of removal, except for the following:

Caution: Do not install used MCUs that have not been remanufactured for diagnostic purposes. Installing a used, non-remanufactured MCU might result in corrupted odometer readings.

Caution: North American vehicles with LTE: Put on an ESD wrist strap and connect it to chassis ground before connecting the electrical connectors to the rear of the MCU. Do not remove the ESD wrist strap until the screws (x4) that secure the touch screen to the IP carrier have been installed.

  • If washers were installed behind the bezel on the top 2 screws that secure the touch screen to the IP carrier, reinstall 1 washer on the on the driver's side screw, and 2 washers on the passenger's side screw.
  • Reinstalling the top pad requires two technicians: One technician presses down on the LH side of the top pad to secure the LH clips while the other technician presses down on the RH side to secure the RH clips. Work from the outer edges of the top pad inward and secure all clips.

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