Tesla Model S Owners & Service Manuals

Tesla Model S: Disable the Self-Leveling Air Suspension System

NOTE: If Model S has no low voltage power, you need an external low voltage power supply to use the touchscreen. See If Vehicle Has No Power.

Your Model S is equipped with an air suspension system that automatically self-levels the vehicle, even when power is off. To prevent damage, you must activate Jack mode to disable self-leveling:

1. Touch Controls > Suspension on the touchscreen.

2. Press the brake pedal, and then touch Very High to maximize height.

3. Touch Controls > Service > Jack Mode.

NOTE: Jack mode cancels when driving speed exceeds 4 mph (7 km/h).

Activate Transport Mode

Transport Mode keeps the parking brake disengaged while winching Model S onto a flatbed truck. When active, Transport Mode displays a message indicating that the vehicle will remain free-rolling. The following are required to enable Transport Mode:

  • Low voltage power. You are unable to use the touchscreen to activate Transport Mode if Model S has no power.
  • Model S must detect a key. Transport Mode is available only when a key is detected.

To activate Transport Mode:

1. Ensure the vehicle is in Park.

2. Chock the tires and make sure Model S is secure.

3. Press and hold the brake pedal, and then on the touchscreen, touch Controls > Service > Towing. The touchscreen displays a message reminding you how to properly transport Model S.

4. Press and hold the Transport Mode button until it turns blue. Model S is now free-rolling and can slowly be rolled (no faster than walking speed) for short distances or winched.

To cancel Transport Mode, shift Model S into Park.

NOTE: If the electrical system is not working, and you therefore cannot use the touchscreen to activate Transport Mode, use self-loading dollies or tire skates. Before doing so, always check the manufacturer's specifications and recommended loading capacity.

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