Tesla Model S: Pull Onto Flatbed Truck From Front (Using Tow Eye)
NOTE: If Model S has no low voltage power, you need an external low voltage power supply to open the hood or use the touchscreen. See If Vehicle Has No Power.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.
2. Release the front tow eye cover by pressing firmly on its top right perimeter until it pivots inward, then gently pulling the raised section toward you.
NOTE: The front tow eye cover is connected to the vehicle's black negative (-) terminal.
3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.
4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model S slowly onto the flatbed truck.
READ NEXT:
Pull Onto Flatbed Truck From Rear
(Using Tow Eye)
NOTE: If Model S has no low voltage power, you need an
external low voltage power supply to open the hood or
use the touchscreen. See If Vehicle Has No Power.
NOTE: Vehicles equipped with a hitch re
Pull onto the Flatbed Truck From
Front (Without Tow Eye)
CAUTION: To avoid damage, only pull the vehicle
onto a flatbed truck using a properly-installed tow
eye. Using the chassis, frame, or suspension
components to pull the vehicle can result in
If Vehicle Has No Power
If Model S has no low voltage power, perform the
following steps to open the hood or jump start the
auxiliary low voltage battery.
Jump Starting the Low Voltage Battery
CAUTION: Model S cannot be us
SEE MORE:
Opening the Charge Port
The charge port is located on the left side of Model S,
behind a door that is part of the rear tail light assembly.
Park Model S to ensure that the charge cable easily
reaches the charge port.
With Model S unlocked (or a recognized key is within
range) and in Park, press and release the button
Charge rate reduced - Charge port may be frozen
Try using Defrost Car button in Mobile App
The charge port latch is unable to secure the charge cable in the charge port
inlet, and cold ambient temperature is
detected. If the latch is not engaged, AC charging (for example, charging with a
Mobile Connector or Wall
Connector) will be limited to
