NOTE: If Model S has no low voltage power, you need an external low voltage power supply to open the hood or use the touchscreen. See If Vehicle Has No Power.
CAUTION: To avoid damage, only pull the vehicle onto a flatbed truck using a properly-installed tow eye. Using the chassis, frame, or suspension components to pull the vehicle can result in damage.
1. Locate the tow eye. The tow eye is located in the front trunk.

2. Release the front tow eye cover by pressing firmly on its top right perimeter until it pivots inward, then gently pulling the raised section toward you.
NOTE: The front tow eye cover is connected to the vehicle's black negative (-) terminal.

3. Fully insert the tow eye into the opening, then turn it counter-clockwise until securely fastened.

4. Attach the winch cable to the tow eye.
CAUTION: Before pulling, make sure the tow eye is securely tightened.
5. Activate Transport Mode.
6. Pull Model S slowly onto the flatbed truck.
Pull Onto Flatbed Truck From Rear
(Using Tow Eye)
Pull onto the Flatbed Truck From
Front (Without Tow Eye)
If Vehicle Has No Power
Gas Strut - Hood - LH (Remove and Replace)
Mobile Connector control box temperature high