Tesla Model S: Roadside Assistance
Tesla Model S (2012-2026) Owner's Manual / Roadside Assistance
- Contacting Tesla Roadside Assistance
- Instructions for Transporters
- Do Not Transport with Wheels On the Ground
- Approved Methods for Transporting
- Disable the Self-Leveling Air Suspension System
- Pull Onto Flatbed Truck From Front (Using Tow Eye)
- Pull Onto Flatbed Truck From Rear (Using Tow Eye)
- Pull onto the Flatbed Truck From Front (Without Tow Eye)
- If Vehicle Has No Power
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Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you 24 hours a day, 365 days a
year, for the duration of your warranty
period. Tesla Roadside Assistance is also available to speak with roadside
service p
Do Not Transport with Wheels On the Ground
The front and rear motors in Model S generate power
when the wheels spin. Always transport Model S with all
four tires off the ground. Ensure that the tires are unable
to spin at any time during tr
SEE MORE:
Chin Spoiler Assembly (Remove and Replace)
Warning: If the vehicle has air suspension, activate "Jack"
mode on the touchscreen before raising and supporting the vehicle.
Removal
Remove the front fascia refer to procedure.
Remove the ankle catcher foam, if equipped.
Charge rate reduced - Unexpected voltage drop
Remove extension cords / Have wiring inspected
Charging speed has been reduced because the onboard charger in your vehicle
has detected a large voltage drop
during charging.
Likely causes of this issue include:
Problems with the building wiring and/or the wall outlet.
An extension cord or othe
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