Tesla Model S: Roadside Assistance
Tesla Model S (2012-2026) Owner's Manual / Roadside Assistance
- Contacting Tesla Roadside Assistance
- Instructions for Transporters
- Do Not Transport with Wheels On the Ground
- Approved Methods for Transporting
- Disable the Self-Leveling Air Suspension System
- Pull Onto Flatbed Truck From Front (Using Tow Eye)
- Pull Onto Flatbed Truck From Rear (Using Tow Eye)
- Pull onto the Flatbed Truck From Front (Without Tow Eye)
- If Vehicle Has No Power
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Contacting Tesla Roadside Assistance
Tesla Roadside Assistance is available to you 24 hours a day, 365 days a
year, for the duration of your warranty
period. Tesla Roadside Assistance is also available to speak with roadside
service p
Do Not Transport with Wheels On the Ground
The front and rear motors in Model S generate power
when the wheels spin. Always transport Model S with all
four tires off the ground. Ensure that the tires are unable
to spin at any time during tr
SEE MORE:
Event Data Recorder (EDR)
Model S is equipped with an event data recorder (EDR).
The main purpose of an EDR is to record, in certain crash
or near crash-like situations, such as an air bag
deployment or hitting a road obstacle, data to better
understand how the vehicle's systems performed. The
EDR is designed to record
Unable to charge - Wall Connector issue
Wall Connector needs service
What this alert means:
Wall Connector hardware issue. Possible issues include:
Contactor not working
Self-test of internal ground fault monitoring circuit failed
Thermal sensor disconnected
Other hardware component issues
What to do:
An internal issue was detected
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